Table of Contents

Introduction 4
Objectives 4
Network Technology 5
Servers 5
File and Print server 5
Application server 6
Mail server 7
Communication server 7
Remote Access Services 7
Internet Access 7
Clients 8
Workstations 8
Printers 8
Network Topologies 8
Networking Components 9
Network Interface Card (NIC) 9
Cables 9
Network Hub 9
Operating Systems 9
Network Operating System 9
Client Operating System 9
Users applications 10
User Management and Third Party Tools 10
Backup system 11
Backup Device 11
Backup software 11
Backup Plan 11
Backup Schedule 11
System administrators tasks 12
Corrective Maintenance 12
Desktop Support 12
Server Support 12
Network Support 13
Preventive Maintenance 13
Daily Maintenance 13
Weekly Maintenance 13
Monthly Maintenance 14
Quarterly Maintenance 14
Annual Maintenance 14
Installation 14
Desktop Installations 14
Server Installations 15
Network Installations 15
Future upgrade and Network expansion 15
Bibliography 17
Computerized Based Training 17



GNA INCORPORATION
Introduction
GNA is an engineering consulting firm that provides electrical, and mechanical engineering services as well as CAD (Computer Aided Design) services to major Corporations in New York City, New Jersey and Connecticut. GNA Inc. is located in New York City and occupies a relatively small office space. The firm employs forty people consisting of engineers, project managers, office personnel and management. A 1/3 of the employees work in the office and 2/3 consult at client’s offices throughout the city. Due to tremendous demand for engineering services in the city, the firm is expanding rapidly. The current peer-to-peer network can no longer respond to the firm’s increasing information technology needs.
The firm currently uses a peer-to-peer network. Employees manage access to their printer and data. Employees have no means to send electronic messages in the office and access to the Internet is limited to the management staff.
The firm wants to create and implement a Local Area Network (LAN) network that would meet its new information system needs

Objectives
This project will create a new network with the following goals:
· Provide reliability
· Better resource management (i.e. printers, modems, hard disk space, etc), performance
· Comprehensive security management
· User management
· Audit Trail
· Network monitoring
· Remote access service to employees in the field
· Provide for File and Print sharing
· Provide support for network applications
· Control access to files and confidential data
· Provide remote access service for remote users (engineers in the field)
· Allow users the ability to send and receive electronic mails (e-mail).
· Create a Backup plan to ensure data recovery in case of accidental file deletion or corruption.

Network Technology
GNA opted for a server-based network rather than a peer-to-peer network. Although a peer-to-peer network would satisfy most of the current users' needs, this type of network technology would let very little room for growth and would not provide enough security options.
GNA’s management wants to be able to control the following:
· User logon ID by requiring each user to have a designated User ID and password
· Access (Read Only, Write, Read/Write, Execute) to certain files and/or directories
· Monitor (Audit trail) users' access and activities.

Servers
The following servers will be used to accommodate the expansion needs of GNA:
File and Print server
This server will be used to manage user access and use of file as well as printer resources. Users’ data will be saved on the file server for easy access. This centralized data storage will facilitate backup operation and promote better administration of company data. For example, user can run spreadsheet or word processing applications from their computer and save files on a network drive.
Printers connected to that server directly (parallel port) or through a network print devices can be shared. This method provides great savings, as only few printers are needed instead of a separate printer for each user.
System Requirement
Processor: 300 MHZ Pentium Pro or faster
Memory 128 MB SDRAM
Hard Drive:
Type: SCSI
Capacity 10 GB (Gigabyte)
Quantity 3
Fault Tolerance Stripe Set with Parity (RAID 5)
CD ROM 24X speed
Backup Device DLT Tape Device (30 GB or up
Therefore this server will be equipped a fast Intel processor, e with large capacity SCSI (Small Computer System Interface) hard drives to provide storage space for users’ data.
Application server
This server will be used to host client/server applications that manage large amount of data such as the accounting software and time tracking application, which rely on SQL Server a client/server Relational Database Management System and ARCHIBUS F/M 10 used to link CAD drawings to large databases. Other databases applications used by GNA to track different aspects of its business will also be installed on the application server.
Theses client/server applications will take full advantage of the server processing power. Therefore, the application server should be a fast computer with large storage capacity and configured for fault tolerance.
System Requirement
Processor: 300 MHZ Pentium Pro or faster
Memory 192 MB SDRAM
Hard Drive:
Type: SCSI
Capacity 10 GB (Gigabyte)
Quantity 3
Fault Tolerance Stripe Set with Parity (RAID 5)
CD ROM 24X speed

Mail server
The mail server will be used to host Microsoft Exchange Server, a mail server that will enable GNA users to send and receive electronic messages from their desktop. This server will store user mailboxes that