Key Definitions & Terms

• The Enterprise – Corporate entities dispersed geographically

• Departments – A single organization within a corporate entity

• Technology Diffusion - Processes or methods that enable technology to permeate a particular segment of society (Gross and Ryan, 1942).

• Technology Acceptance - Defined or measured by the end-users\' willingness to embrace and utilize a new technology in preference to an old technology (Davis, 1989)

• Technology Adoption - A process that takes place at the organizational, corporate, or governmental levels

• Technology Adaptation - A process in which the original technology is modified to address the needs of a local community.

• Technology Transfer - A process or method that enable technology to be deployed from one location (the home location) to another location (the host location) (Rogers, et al, 1995).

• E- Commerce Readiness - The evaluation of a country or community to determine its level of readiness for global electronic commerce. (Oxley and Yeung, 2000; APEC, 2001; McConnell, 2001).

• Hard Technologies - Factories, machines, tools, and other hardware items associated with a particular technology.

• Soft Technologies - Processes, procedures, and skills that may be associated with a particular technology.

• Telecommunication Infrastructure – A combination of various telecommunication media and computer equipment that are interconnected to facilitate electronic transmission of data and information.

• Antecedents - A variety of dynamics that can be traced to historical underpinnings in a society.

Advances in Phone Technology Advances in Phone Technology

• 1915: 1st transcontinental and transatlantic phone connections

• 1919: Rotary dial phones, enabling automatic connections

• 1948: Microwave trunk lines first put in service in Canada

• 1962: Telecommunications via satellite began with Telstar. Fax services and digital transmission (T-carriers) also introduced

• 1969: Picturefone services introduced but fail commercially

• 1976: Packet-switched data communications begins

• 1984: Cellular telephone communications begins

• 1990s: Video Conferencing, Integrated Services, etc.

• 2000s: Video Phone, Megapixel Camera Phone

Internet Milestones Internet Milestones

• Originally called ARPANET, the Internet began in 1969 as a militaryacademic network in the US (originally 4 nodes).

• 1983, Milnet (for military) split off. Internet is used for academic, education and research purposes only

• 1986 NSFNet created as US Internet backbone

• Early 1990s, commercial access to the Internet begins. Government funding of the backbone ends in 1994.

• 2001 - the Internet had an estimated 40 million servers and 400 million users.

Growth in the use of the Internet continues at a rapid rate


A Brief History of Information Systems

• 1950s: Batch processing mainframes

• 1960s: Data communications over phone lines became common and mainframes became multi-user systems

• 1970s: Online real-time, transaction oriented systems replaced batch processing. DBMSs became common

• 1980s: The PC revolution

• 1990s: PC LANs, MAN, BN, WAN became common

• 2000: Networking and Connectivity Everywhere, Wireless, SatComm

Datacom Basics Datacom Basics

• Data Communications:

The movement of computer information from one point to another by means of electrical or optical transmission systems (called networks).

• Telecommunications:

Broader term that includes the transmission of voice and video, as well as data, and may imply longer distances.

• Although once considered separate phenomenon, telecom & datacom there is an ongoing process of “converging” into a single “broadband” communications technology.


• Infrastructure And Connectivity

• Information Security Or Rule Of Law

• Current Access To Internet Services/ E-readiness Climate

• Current Levels And Type Of Internet Use

• Leadership And Government Promotion

• Human Capital And Its Education

TAM Components

• Perceived Usefulness

• Perceived Ease of Use

• Intent to Use

• Actual System Use (Voluntariness)

Typical Management Orientation & Characteristics

• Identifying & Tracking - managing and resolving project issues

• Proactively disseminating project information to all


• Identifying, managing and mitigating project risk

• Ensuring that the solution is of acceptable quality

• Proactively managing scope - to ensure that only what was agreed

to is delivered, unless changes are approved through scope management

• Defining and collecting metrics - to give a sense for how the

project is progressing and whether the deliverables produced are acceptable

• Managing the overall work-plan - to ensure work is

assigned and completed on time and within budget

Which Comes First – The Chicken or the Egg Scenario

• Technology Acceptance vs. Infrastructure Development

• How Much Technology Acceptance

• How Much Technology Adoption

• How Much Technology Adaptation

• How Much E-Readiness Investment

Suggestion: Levels of E-Readiness Proportionate with Absorption

Capacity & Levels of Technology Transfer or


Dissertation Research Framework

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